Privacy Policy
At Mercer Mortgage Services (MMS), safeguarding your personal information is of utmost importance. This Privacy Policy explains how we collect, use, and protect your information, and how you can manage the information we share.
Definitions:
- Site: Refers to the Mercer Mortgage Services website (www.mercermtg.com) and its associated services.
- User: Refers to any individual using our Site.
- MMS: Refers to Mercer Mortgage Services.
External Links: Our Site may include links to external websites. MMS is not responsible for the privacy policies or content of these external sites. We encourage you to review the privacy policies of any website you visit.
Work Space: Our Site includes private and shared areas designed to facilitate communication and the exchange of information. The information shared within these spaces is used solely to support communication and interactions between Users and MMS.
Information We Collect: We collect nonpublic personal information, including:
- Information you provide on applications or other forms (e.g., name, address, email, financial details).
- Transaction details with MMS or affiliates.
- Credit and employment information obtained from consumer reporting agencies or other sources.
Automatically Collected Information: We gather information such as browser type, software version, and IP addresses to enhance your experience. Cookies may be used to store preferences and track trends. You can disable cookies via your browser settings, but note that some Site features may not function optimally.
Use and Disclosure of Information: Protecting Your Information:
We implement physical, electronic, and procedural safeguards to protect your information. Only authorized personnel with job-related needs access your information.
Sharing Information:
We may share information as required by law, or as necessary to process loans or offer services. This includes sharing with third-party service providers under strict confidentiality agreements.
Opting Out:
You may opt out of certain information sharing by contacting us at (239) 595-0502.
Use of Information for Communication:
We use your information to provide updates about our services. We do not sell or rent your personal information to third parties.
Advertising:
While we do not display banner ads, we may send promotional emails. You can opt out of these communications at any time.
Surveys and Contests:
Information collected through surveys or contests may be used to improve services or as necessary for contest administration.
User Comments:
We welcome your feedback to enhance our services. With your consent, we may use your comments for promotional purposes.
Security:
We employ industry-standard security measures to protect your information. However, please note that complete security cannot be guaranteed for data transmitted over the Internet.
Do Not Track Requests:
Currently, MMS does not respond to “Do Not Track” browser settings. For more details on our tracking practices, please contact us.
Updating Your Information:
To update or correct your information, please reach out to us.
Contact Us:
For any questions regarding this Privacy Policy, please contact:
Mercer Mortgage Services
Customer Service
15275 Collier Blvd, Suite 201-2024
Naples, FL 34119
Email: jeffm@mercermtg.com
Phone: (239) 595-0502